Conducted study to review current enforcement procedures, strategies, and parking assets, to determine opportunities for new enforcement and recommend best practices to maximize functional efficiency

Provided insights regarding strengths, opportunities for growth, and challenges facing the Revenue Authority; considered parking enforcement best practices

Presented results of the study, along with subconsultant and RAPGC, at the Middle Atlantic Parking Association Conference in Baltimore, MD

RAPGC hired new staff positions based on recommendations

Standard Operating Procedures (SOP’s) were created to standardize operations for enforcement officers and supervisors

Recommendation to establish Parking Lot Districts near Metrorail stations in anticipation of new development

Led staff and stakeholder meetings to document operations, training, enforcement practices and future opportunities

Synthesized feedback and best practices to develop recommendations

Examined growth areas to determine future opportunities for agency-driven economic growth